Open Device Failed Could not create InstallationClient

Use windows Appium Studio 12.10.6022
Connect my iphone 13.2 device
It shows getAppsInfoJavaImpl - Could not create InstallationClient
but other device is all good
here the log

2019-11-01 22:06:42,059 [pool-12-thread-1–Open device 00008020-000D790A0AAAAAAA] (instrumentation.ios.IpaUtils) DEBUG Try to read info.plist from iOS application file.
2019-11-01 22:06:42,099 [pool-12-thread-1–Open device 00008020-000D790A0AAAAAAA] (device.ios.IphoneUtils) DEBUG iOS - getAppsInfo - using java implementation
2019-11-01 22:06:43,012 [nioEventLoopGroup-2-3] (api.service.DeviceServiceClient) DEBUG com.experitest.iosinfra.api.service.DeviceServiceClient$TlsHandlerController@6006b8: SSL handshake completed successfully
2019-11-01 22:06:43,012 [nioEventLoopGroup-2-2] (api.service.DeviceServiceClient) DEBUG com.experitest.iosinfra.api.service.DeviceServiceClient$TlsHandlerController@542507: SSL handshake completed successfully
2019-11-01 22:06:45,191 [pool-12-thread-1–Open device 00008020-000D790A0AAAAAAA] (ios.connection.AbstractIosXCAutomation) WARN Could not reinit Cyder connection to 00008020-000D790A0AAAAAAA, got {}
com.experitest.image.agent.InternalException: getAppsInfoJavaImpl - Could not create InstallationClient
at com.experitest.device.ios.IphoneUtils.getAppsInfoJavaImpl(IphoneUtils.java:436)
at com.experitest.device.ios.IphoneUtils.getApplicationsInfo(IphoneUtils.java:1265)
at com.experitest.device.ios.IosApplicationControl.getApplicationsInfo(IosApplicationControl.java:22)
at com.experitest.device.ios.connection.LocalIosXcAutomationImpl.getPaltielBundleIdAndPath(LocalIosXcAutomationImpl.java:473)
at com.experitest.device.ios.connection.LocalIosXcAutomationImpl.restartPaltiel(LocalIosXcAutomationImpl.java:388)
at com.experitest.device.ios.connection.AbstractIosXCAutomation.init(AbstractIosXCAutomation.java:1514)
at com.experitest.device.ios.connection.AbstractIosXCAutomation.reinit(AbstractIosXCAutomation.java:1485)
at com.experitest.device.ios.IosUiAutomationFactory.createXcAutomation(IosUiAutomationFactory.java:77)
at com.experitest.device.ios.IosUiAutomationFactory.getNewInstance(IosUiAutomationFactory.java:56)
at com.experitest.device.ios.IosUiAutomationFactory.createInner(IosUiAutomationFactory.java:46)
at com.experitest.device.ios.IosUiAutomationFactory.create(IosUiAutomationFactory.java:36)
at com.experitest.image.agent.appiphone.AppIPhoneInjector.getUiAutomation(AppIPhoneInjector.java:1712)
at com.experitest.image.agent.appiphone.AppIPhoneInjector.runUiAutomationIfNeeded(AppIPhoneInjector.java:276)
at com.experitest.image.agent.appiphone.AppIPhoneInjector.init(AppIPhoneInjector.java:211)
at com.experitest.image.agent.appiphone.AppIPhoneInjector.init(AppIPhoneInjector.java:183)
at com.experitest.image.agent.appiphone.AppIPhoneDevice.initInjectorInner(AppIPhoneDevice.java:1188)
at com.experitest.image.agent.appiphone.AppIPhoneDevice.initInjector(AppIPhoneDevice.java:1095)
at imagestudio.uiport.AbstractDeviceUiPort.startOpeningIfIsNot(AbstractDeviceUiPort.java:93)
at imagestudio.uiport.IosDeviceUiPort.startOpeningIfIsNot(IosDeviceUiPort.java:13)
at com.experitest.device.Device.startOpeningIfIsNot(Device.java:562)
at com.experitest.image.agent.appiphone.AppIPhoneDevice.open(AppIPhoneDevice.java:220)
at imagestudio.actions.OpenDeviceAction$OpenWorker$1.innerRun(OpenDeviceAction.java:381)
at com.experitest.utils.background.ThreadRenamingRunnable.run(ThreadRenamingRunnable.java:34)
at com.experitest.utils.TimeLimitedCodeBlock$1.call(TimeLimitedCodeBlock.java:24)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassCastException: com.dd.plist.NSString cannot be cast to com.dd.plist.NSArray
at com.experitest.device.ios.IosUtils.parseOneDict(IosUtils.java:30)
at com.experitest.device.ios.IphoneUtils.getAppsInfoJavaImpl(IphoneUtils.java:430)
… 27 more
2019-11-01 22:06:45,191 [BackgroundTask-1–Instruments for 00008020-000D790A0AAAAAAA] (device.ios.IphoneUtils) DEBUG iOS - getAppsInfo - using java implementation
2019-11-01 22:06:45,191 [pool-12-thread-1–Open device 00008020-000D790A0AAAAAAA] (agent.appiphone.AppIPhoneInjector) INFO Closing injector for ios_app:iPhonecarson
2019-11-01 22:06:45,199 [pool-12-thread-1–Open device 00008020-000D790A0AAAAAAA] (image.agent.Injector) WARN Closing socket with a device
2019-11-01 22:06:45,289 [nioEventLoopGroup-2-6] (api.service.DeviceServiceClient) DEBUG com.experitest.iosinfra.api.service.DeviceServiceClient$TlsHandlerController@1190fd6: SSL handshake completed successfully
2019-11-01 22:06:45,787 [BackgroundTask-1–Instruments for 00008020-000D790A0AAAAAAA] (device.ios.InstrumentsConnectionWrapper) WARN Got notification of unknow app with bundleId: ph.telegra.Telegraph.NotificationService, ignoring notification.
2019-11-01 22:06:45,792 [BackgroundTask-1–Instruments for 00008020-000D790A0AAAAAAA] (device.ios.InstrumentsConnectionWrapper) INFO Detected frontmost app on 00008020-000D790A0AAAAAAA : com.apple.springboard
2019-11-01 22:06:45,799 [BackgroundTask-1–Instruments for 00008020-000D790A0AAAAAAA] (device.ios.IphoneUtils) DEBUG iOS - getAppsInfo - using java implementation
2019-11-01 22:06:45,936 [nioEventLoopGroup-2-8] (api.service.DeviceServiceClient) DEBUG com.experitest.iosinfra.api.service.DeviceServiceClient$TlsHandlerController@1e54dcb: SSL handshake completed successfully
2019-11-01 22:06:46,403 [BackgroundTask-1–Instruments for 00008020-000D790A0AAAAAAA] (device.ios.IphoneUtils) DEBUG iOS - getAppsInfo - using java implementation
2019-11-01 22:06:46,466 [nioEventLoopGroup-2-2] (api.service.DeviceServiceClient) DEBUG com.experitest.iosinfra.api.service.DeviceServiceClient$TlsHandlerController@56a57: SSL handshake completed successfully
2019-11-01 22:06:46,931 [BackgroundTask-1–Instruments for 00008020-000D790A0AAAAAAA] (device.ios.InstrumentsConnectionWrapper) WARN Got notification of unknow app with bundleId: ph.telegra.Telegraph, ignoring notification.
2019-11-01 22:06:46,934 [BackgroundTask-1–Instruments for 00008020-000D790A0AAAAAAA] (device.ios.IphoneUtils) DEBUG iOS - getAppsInfo - using java implementation
2019-11-01 22:06:47,002 [nioEventLoopGroup-2-4] (api.service.DeviceServiceClient) DEBUG com.experitest.iosinfra.api.service.DeviceServiceClient$TlsHandlerController@1748da5: SSL handshake completed successfully
2019-11-01 22:06:47,284 [pool-12-thread-1–Open device 00008020-000D790A0AAAAAAA] (agent.appiphone.AppIPhoneDevice) WARN Failure. Could not open device ios_app:iPhonecarson

The device iOS 13.1 or 13. works ? If those works need to check its a support problem with iOS 13.2.

another 13.2 xsmax and 13.1 ipad 5th works good.
just this 13.1 xsmax then update to 13.2 can’t connected

When this specific xmax device was 13.1 iOS then it worked ?

just this xsmax don’t work even 13.1 or 13.2

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