Error during opening an IOS device

Hello, I am a new appium studio user and I got an issue during opening the IOS device connected. I always get Dump time out or the device is open but is empy (while is louding it show a message the begins with “Ink injector”) or sometimes i get another error that said Time out.

From you iOS device, goto Settings >> General >> Device Management and add the profile to trust list
and see if it helps or not

it doesnt help, i have done it and doesnt work