Error during opening a device

#1

Hi,
I am a new appium studio user and I have a problem during opening any devices. At the below level:

I got thish error: “Timeout was reached. Failed to open connection to adb: GT-I9192”

Could anyone one help me? What can I do?
Log of error log is:
Product name: AppiumStudio
Appdir path: C:\Users\adinehzadeh\AppData\Roaming\appiumstudio
2017-07-11 10:41:06,606 [IOS bridge init] (iphone.iosbridge.b) ERROR could not create local IOS connections handler
java.net.ConnectException: Connection refused: connect
at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.experitest.device.ios.usbmux.h.a(MyApplication:91)
at com.experitest.device.ios.usbmux.h.cU(MyApplication:69)
at com.experitest.device.ios.usbmux.h.init(MyApplication:56)
at com.experitest.device.ios.usbmux.h.(MyApplication:46)
at com.experitest.image.agent.iphone.iosbridge.b.(MyApplication:159)
at com.experitest.image.agent.iphone.iosbridge.b.b(MyApplication:59)
at com.experitest.utils.w.get(MyApplication:41)
at com.experitest.image.agent.iphone.iosbridge.b.a(MyApplication:67)
at com.experitest.device.ac.ad(MyApplication:116)
at java.lang.Thread.run(Unknown Source)

Not able to open android device on appium studio
#2

Hi Farank

Can you add some more info on your issue?

Can you upload the logs from Appium Studio and upload them to google driver?

https://docs.experitest.com/display/public/AS/Collect+Support+Data

#3

Thanks Tom for helping me. Right now, I found the problem. I ran appiumStudio in my workplace computer which set proxy on, and this proxy prevent from connecting. I changed it, and my problem is solved.
Thanks a lot.

#4