Could not Identify new device

Hi,

I am having an issues on connecting my android phone to appium studio,

I can connect my iOS with no issues but not on my android.

PC OS = Win 10 64bit
Device = Android Samsung A10
Phone developer tool = ON
Intel Acceleration in bios = ON
USB Driver for samsung = Installed

Please make sure you do following instructions

https://docs.experitest.com/display/TC/AS-+Connect+Android+Device