Recieving TimeOut while trying to open an A.S. cloud device

Hi guys. I’m using a Samsung Galaxy S6 Edge Plus from cloud.seetest.io. I created a device on Appium Studio but when I try to open the device emulator to run a test, the platform shows this: Timeout was reached. Failed to open connection to adb: SM-G928C

Here is the screenshot of the error and connectivity status:
Error

Status

seetest.io doesn’t support appium studio community

you could use Appium Studio for Eclipse

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