"Failed to get list teams: Could not login" message shown when connecting IOS device

#1

Hi,
I am using a Windows 10 machine and have installed Appium Studio. I was able to use my android device, but when trying to configure the IOS Developer machine, I am getting the message as “Failed to get list teams: Could not login”

Note: I have a developer account

Please help me with this.

#2

can you reproduce the issue and gather the logs?

https://docs.experitest.com/display/TD/AS-+Collect+Support+Data

#3

Actually I didnt get your question. Since I am new to appium studio, could you please be more specific?

#4

create the issue again (get to the error) and then follow the link to collect the support data so we could analyze the logs

https://docs.experitest.com/display/TD/AS-+Collect+Support+Data

#5

I have tried as per instructions in the link…I have got a folder opened in my solution explorer for the logs and a zip file named ‘support data’ created. What should I do with that?

#6

Check this post… Unable to connect to iphone

#7

Removing the two - factor authentication code will solve the issue .
How to Removing 2 factor auth : https://appleid.apple.com/account/manage
…Go to Security > Turnoff 2 factor security auth