Appium Studio cannot detect emulator or actual Android device

Appium Studio cannot detect emulator (genymotion) or actual Android device in my laptop with Windows 10, but is working in another laptop with Windows 10, and also in another with Windows 8.1. What could be preventing from Appium Studio not detecting any devices?

Please note that there is no such issue for the Android Studio installed in my laptop, emulators and actual Android devices are being detected.

You can see in this link that I have to download a driver. I did download and installed the driver for Samsng, yet still Appium Studio cannot detect the device.

Hi

Appium studio uses ADB interface to detect devices

a good test will be to run the command

adb devices

and look for the output, if you see a list of devices such as the one below:

Appium studio should also identify them (even if they are Genymotion emulators)

Hi Tom,

Greetings!

Yup, I see the emulator via the adb command, and as I mentioned, Android Studio can see the emulator, but Appium Studio can’t see it. Seems something is preventing it to see any device.

Cheers!

can you share with us the logs?

https://docs.experitest.com/display/AS/Collect+Support+Data

Hi, sharing the log file, https://goo.gl/PA5uhb

Please notice that the device is somehow erratic, at times it’s detected, then got disconnected, but it’s not the case with Android Studio.

Many thanks and cheers!

Hi

It looks like you have two versions of ADB running on the PC, and clashing with each-other
I’d recommend you to replace the adb.exe file that is found at

C:\Users\djarabelo\AppData\Local\Android\sdk\platform-tools\adb.exe

with the one that is found at

C:\Program Files (x86)\Experitest\AppiumStudio\bin\adb\adb.exe

it is recommended to backup the first file (C:\Users\djarabelo\AppData\Local\Android\sdk\platform-tools\adb.exe) before you replace it

let me know how it worked

tom

Hi Tom,

Still the same after replacing the adb.exe. Please see the new logs:

2017-09-27 09:20:27,171 [IOS bridge init] (iphone.iosbridge.d) ERROR could not create local IOS connections handler
java.net.ConnectException: Connection refused: connect
at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.experitest.device.ios.usbmux.i.a(MyApplication:91)
at com.experitest.device.ios.usbmux.i.dE(MyApplication:69)
at com.experitest.device.ios.usbmux.i.init(MyApplication:56)
at com.experitest.device.ios.usbmux.i.(MyApplication:46)
at com.experitest.image.agent.iphone.iosbridge.d.(MyApplication:158)
at com.experitest.image.agent.iphone.iosbridge.d.b(MyApplication:58)
at com.experitest.utils.F.get(MyApplication:41)
at com.experitest.image.agent.iphone.iosbridge.d.a(MyApplication:66)
at com.experitest.device.ai.am(MyApplication:100)
at java.lang.Thread.run(Unknown Source)
2017-09-27 09:20:31,488 [main] (experitest.licenseutil.e) DEBUG Connection status: 200 OK
2017-09-27 09:20:31,497 [main] (imagestudio.ImageStudioApp) INFO 7 valid license
2017-09-27 09:20:31,498 [main] (image.agent.g) INFO Init the agent
2017-09-27 09:20:31,676 [main] (cloudserver.a.d) INFO Reset all cloud server data
2017-09-27 09:20:31,680 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.p) INFO Start monitoring cloud server
2017-09-27 09:20:31,681 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.k) DEBUG Adding trusted host: cloud.experitest.com
2017-09-27 09:20:31,689 [AWT-EventQueue-0] (imagestudio.ImageStudioApp) INFO 7 init look and feel
2017-09-27 09:20:32,307 [pool-4-thread-1] (experitest.licenseutil.e) DEBUG Connection status: 200 OK
2017-09-27 09:20:32,802 [AWT-EventQueue-0] (imagestudio.ImageStudioApp) INFO Load application end
2017-09-27 09:20:32,898 [AWT-EventQueue-0] (imagestudio.ImageStudioApp) INFO 8 load application frame
2017-09-27 09:20:32,906 [AWT-EventQueue-0] (imagestudio.ImageStudioApp) INFO 8 manage first launch
2017-09-27 09:20:33,144 [AWT-EventQueue-0] (experitest.imagestudio.O) DEBUG ERROR: The process “StayAwake.exe” not found.

2017-09-27 09:20:33,155 [AWT-EventQueue-0] (imagestudio.ImageStudioApp) INFO 8 init resource center
2017-09-27 09:20:33,156 [AWT-EventQueue-0] (imagestudio.ImageStudioApp) INFO 8 init tray manager
2017-09-27 09:20:33,156 [AWT-EventQueue-0] (imagestudio.ImageStudioApp) INFO Load time: 8 sec.
2017-09-27 09:20:33,157 [imp-smpl-apps] (experitest.imagestudio.k) DEBUG Version in file: 11.2.23 Version installed: 11.2.23
2017-09-27 09:20:33,167 [IOS bridge init] (ios.profile.c) INFO Total number of provision profiles loaded: 0
2017-09-27 09:20:34,132 [init-android-device-manager] (experitest.image.at) DEBUG Send command: C:\Users\djarabelo\AppData\Roaming\appiumstudio\winOperations.exe -getProcessLocation adb
2017-09-27 09:20:34,379 [init-android-device-manager] (experitest.device.g) DEBUG C:\Program Files (x86)\Experitest\AppiumStudio\bin\adb\adb.exe
2017-09-27 09:20:34,397 [Init Local ADB Bridge] (experitest.device.g) DEBUG create new adb bridge: 127.0.0.1:5037
2017-09-27 09:20:34,397 [Init Local ADB Bridge] (experitest.device.g) DEBUG init adb bridge configuration
2017-09-27 09:20:34,397 [Init Local ADB Bridge] (experitest.device.g) DEBUG Create local bridge C:\Program Files (x86)\Experitest\AppiumStudio\bin\adb\adb.exe
2017-09-27 09:20:34,480 [Init Local ADB Bridge] (experitest.device.g) DEBUG Create bridge
2017-09-27 09:20:34,493 [pool-10-thread-1] (experitest.device.g) DEBUG Connect: emulator-5554 online: true
2017-09-27 09:20:34,494 [Device List Monitor] (imagestudio.ImageStudioApp) ERROR Thread [Thread[Device List Monitor,6,main]] got unexpected exception.
java.lang.NoClassDefFoundError: com/android/prefs/AndroidLocation$AndroidLocationException
at com.android.ddmlib.DeviceMonitor.queryAvdName(DeviceMonitor.java:248)
at com.android.ddmlib.DeviceMonitor.updateDevices(DeviceMonitor.java:220)
at com.android.ddmlib.DeviceMonitor.access$400(DeviceMonitor.java:65)
at com.android.ddmlib.DeviceMonitor$DeviceListUpdateListener.deviceListUpdate(DeviceMonitor.java:662)
at com.android.ddmlib.DeviceMonitor$DeviceListMonitorTask.processIncomingDeviceData(DeviceMonitor.java:847)
at com.android.ddmlib.DeviceMonitor$DeviceListMonitorTask.run(DeviceMonitor.java:781)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: com.android.prefs.AndroidLocation$AndroidLocationException
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
… 7 more
2017-09-27 09:20:34,495 [pool-10-thread-1] (experitest.device.ai) INFO
2017-09-27 09:20:34,495 [pool-10-thread-1] (experitest.device.g) DEBUG Connect: emulator-5554 online: true
2017-09-27 09:20:34,495 [pool-10-thread-1] (experitest.device.ai) INFO
2017-09-27 09:20:34,980 [Init Local ADB Bridge] (experitest.device.g) DEBUG Wait for device list
2017-09-27 09:20:34,982 [Init Local ADB Bridge] (experitest.device.g) DEBUG cpm.paneladmin.pro: Wait for device list, timeout: 7000
2017-09-27 09:20:35,894 [AWT-EventQueue-0] (imagestudio.actions.l) INFO Action: Add Device
2017-09-27 09:20:39,143 [WebSocketClient-SecureIO-1] (agent.cloudserver.A) INFO Connected to cloud websocket wss://cloud.experitest.com:443/cloudserver
2017-09-27 09:20:39,146 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.A) INFO Subscribed to /app/devices-sta
2017-09-27 09:20:42,010 [Init Local ADB Bridge] (experitest.device.g) DEBUG cpm.paneladmin.pro: Wait for device list end on timeout
2017-09-27 09:20:42,010 [Init Local ADB Bridge] (experitest.device.g) DEBUG Init bridge connect: true
2017-09-27 09:20:42,011 [SwingWorker-pool-9-thread-3] (experitest.device.ai) DEBUG Getting the list of all the Android devices that are not presented from cloud server.
2017-09-27 09:20:42,022 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.i) INFO Number of online devices found on cloud server: 45
2017-09-27 09:20:43,214 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:20:43,214 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:20:43,214 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:20:44,765 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (experitest.device.bM) INFO Added remote agent at cloud-dhm8.experitest.com:443 version: 11.2.49
2017-09-27 09:20:45,545 [SwingWorker-pool-9-thread-3] (experitest.device.bM) INFO Added remote agent at cloud-dhm4.experitest.com:443 version: 11.2.49
2017-09-27 09:20:47,363 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG create new adb bridge: cloud-dhm4.experitest.com:443
2017-09-27 09:20:49,049 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (experitest.device.bM) INFO Added remote agent at cloud-dhm2.experitest.com:443 version: 11.2.49
2017-09-27 09:20:51,315 [SwingWorker-pool-9-thread-3] (cloudserver.a.d) INFO Cloud server device info cache not ready, Fetching info from cloud server
2017-09-27 09:20:53,473 [AWT-EventQueue-0] (imagestudio.fZ) DEBUG Action: cancel
2017-09-27 09:20:55,594 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (experitest.device.bM) INFO Added remote agent at cloud-dhm1.experitest.com:443 version: 11.2.49
2017-09-27 09:20:56,264 [SwingWorker-pool-9-thread-3] (experitest.device.bM) INFO Added remote agent at cloud-dhm1.experitest.com:443 version: 11.2.49
2017-09-27 09:21:00,166 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (experitest.device.bM) INFO Added remote agent at cloud-dhm3.experitest.com:443 version: 11.2.49
2017-09-27 09:21:00,616 [SwingWorker-pool-9-thread-3] (experitest.device.bM) INFO Added remote agent at cloud-dhm3.experitest.com:443 version: 11.2.49
2017-09-27 09:21:04,906 [SwingWorker-pool-9-thread-3] (experitest.device.bM) INFO Added remote agent at cloud-dhm7.experitest.com:443 version: 11.2.49
2017-09-27 09:21:05,266 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (experitest.device.bM) INFO Added remote agent at cloud-dhm7.experitest.com:443 version: 11.2.49
2017-09-27 09:21:10,778 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (experitest.device.bM) INFO Added remote agent at cloud-dhm6.experitest.com:443 version: 11.2.49
2017-09-27 09:21:11,271 [SwingWorker-pool-9-thread-3] (experitest.device.bM) INFO Added remote agent at cloud-dhm6.experitest.com:443 version: 11.2.49
2017-09-27 09:21:12,908 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.p) INFO Update Device Interactions will run every 300 sec
2017-09-27 09:21:12,909 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.p) INFO Monitor Cloud Server Applications will run every 100 sec
2017-09-27 09:21:12,909 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.p) INFO Monitor Cloud Server Configuration will run every 600 sec
2017-09-27 09:21:12,909 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.p) INFO Monitor Cloud Server License Expiration will run every 18000 sec
2017-09-27 09:21:12,909 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.p) INFO Monitor Cloud Server License Access will run every 30 sec
2017-09-27 09:21:12,909 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.p) INFO Monitor Cloud Server User Info will run every 100 sec
2017-09-27 09:21:12,909 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.p) INFO Monitor Cloud Server NV Profiles will run every 100 sec
2017-09-27 09:21:12,909 [BackgroundSchedule-3–Monitor Cloud Server Connectivity] (agent.cloudserver.p) INFO Update Device Interactions will run every 3000 sec
2017-09-27 09:21:13,790 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:13,790 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:13,790 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:13,790 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG create new adb bridge: cloud-dhm1.experitest.com:443
2017-09-27 09:21:18,213 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:18,213 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:18,213 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:19,694 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:19,694 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:19,694 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:21,182 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:21,182 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:21,182 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:22,663 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:22,663 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:22,663 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:24,176 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:24,177 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:24,177 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 1
2017-09-27 09:21:24,177 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG create new adb bridge: cloud-dhm2.experitest.com:443
2017-09-27 09:21:27,762 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:27,762 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:27,762 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:29,273 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:29,273 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:29,273 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:29,273 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG create new adb bridge: cloud-dhm6.experitest.com:443
2017-09-27 09:21:33,343 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:33,343 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:33,343 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:34,886 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:34,886 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:34,886 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:34,886 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG create new adb bridge: cloud-dhm3.experitest.com:443
2017-09-27 09:21:38,780 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:38,780 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:38,780 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:38,780 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG create new adb bridge: cloud-dhm8.experitest.com:443
2017-09-27 09:21:42,384 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:42,384 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:42,384 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:43,896 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:43,896 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:43,896 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:45,204 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:45,204 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:45,204 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:46,455 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:46,455 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:46,455 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:47,726 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:47,726 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:47,726 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:49,159 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:49,159 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:49,159 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:49,159 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG create new adb bridge: cloud-dhm7.experitest.com:443
2017-09-27 09:21:53,244 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:53,244 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:53,244 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:54,452 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:54,452 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:54,452 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:55,949 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:55,949 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:55,949 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:57,485 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:57,485 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:57,485 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:58,703 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:58,703 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:58,703 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:21:59,910 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:21:59,910 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:21:59,910 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:22:01,138 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:01,138 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:01,138 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:22:02,641 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:02,641 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:02,641 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:22:04,191 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:04,191 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:04,191 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:22:05,419 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:05,419 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:05,419 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:22:06,684 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:06,684 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:06,684 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:22:08,126 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:08,126 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:08,126 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:22:09,560 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:09,560 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:09,560 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:22:11,061 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:11,061 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:11,061 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:22:12,621 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:12,622 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:12,622 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 1
2017-09-27 09:22:13,835 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Update available devices
2017-09-27 09:22:13,835 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Device was found: emulator-5554
2017-09-27 09:22:13,835 [SwingWorker-pool-9-thread-3] (experitest.device.g) DEBUG Get devices time: 0
2017-09-27 09:25:33,914 [pool-4-thread-1] (experitest.licenseutil.e) DEBUG Connection status: 200 OK
2017-09-27 09:25:34,272 [pool-4-thread-1] (experitest.licenseutil.e) DEBUG Connection status: 200 OK
2017-09-27 09:26:34,785 [AWT-EventQueue-0] (imagestudio.F) DEBUG Action: refreshButton
2017-09-27 09:26:56,958 [AWT-EventQueue-0] (imagestudio.actions.af) INFO Action: Exit
2017-09-27 09:26:57,031 [SwingWorker-pool-9-thread-4] (experitest.device.g) DEBUG Enable Local Bridge()
2017-09-27 09:26:58,467 [Exit] (experitest.licenseutil.e) DEBUG Connection status: 200 OK

Many thanks and cheers!

Hi,
thanks for the feedback, this is very strange seems like you are missing some of the components that we use to detect android devices

2017-09-27 09:20:34,494 Device List Monitor ERROR	Thread [Thread[Device List Monitor,6,main]] got unexpected exception.
java.lang.NoClassDefFoundError: com/android/prefs/AndroidLocation$AndroidLocationException

I can’t be sure of the reason, it might be that the install was corrupted, or that you run additional software that clashes with Appium Studio

can you try to :

  1. Re-install Appium Studio
  2. Close some other apps that try to interact with the android devices (e.g - Android Studio)

I did some additional investigation

I found out that similar issues could occur if you modify your \etc\hosts file to point out to different domains for your local IP address
can you check if your hosts file on the latter machine is on a default configuration?